If you want to complain about the Life in the UK test, what should you do?

I’ve certainly had students who’ve felt they have been treated unfairly in various ways at the test centre.

If this is the case for you, I would encourage you to make a complaint. But do be aware, you must make your complaint within 3 months of the test date.

How to make a complaint?

On the Government website it informs you that you should contact PSI to make a complaint, their contact details are:

complaints@lituk.psionline.com

Telephone: 0800 015 4245

Monday to Friday, 8am to 8pm

It informs you that you’ll get a response within 10 working days.

I hope this works for you and you get response you need.